146 Customer Service Support Jobs in Salt Lake, UT
Ultradent is Hiring a Customer Service Support Near Salt Lake, UT
- Answer calls from sales account managers and dentists related to technical equipment and service repairs that need done on their UPI equipment.
- Compose emails providing technical/dental procedural information for customer service.
- Read and understand studies related to our equipment as well as competitor’s equipment to understand the industry, as well as understand the differences between our products and our competitors’.
- Communicate with customer service to share information and create solutions for customers.
- Process concern forms providing detailed and accurate information.
- Manage product returns with appropriate vendors.
- Manage product repair process by providing detailed and accurate information to obtain quotes from manufacturers and send products for repair.
- Recognize and champion opportunities for process improvements.
- Effective and appropriate communication with employees and managers of manufacturing areas.
- Timely follow up on all issues.
- Communicate with quality assurance team and control staff to resolve issues in a timely manner.
- Accurate input of data into Oracle, Agile, and other necessary software
- Experience working with other departments, managers, customers, external vendors.
- Ability to learn/develop the skills necessary for document corrections, changes, and review.
- Manage multiple priorities.
- Organizational, analytical, writing, and interpersonal skills.
- Dependable and self-directed.
- Critical thinking, problem solving and deductive reasoning skills.
- Familiarity with Windows based software programs: MS Word and Excel.
- Experience using Oracle and Agile is a plus.
VEVRAA Federal Contractor: For more information please contact us at
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Job Summary
Full Time
Medical Technology
$34k-42k (estimate)
03/25/2024
06/29/2024
ceoultradent.com
South Jordan, UT
<25
Medical Technology
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The job skills required for Customer Service Support include Customer Service, Problem Solving, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Support positions, which can be used as a reference in future career path planning. As a Customer Service Support, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support. You can explore the career advancement for a Customer Service Support below and select your interested title to get hiring information.
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