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Job Description
Call Center Admin
Pay : $20 / hr
Schedule 10 : 30 AM - 7 PM
Must work 1 weekend every 5-6 weeks.
Onsite in Reno, NV
This position acts as a liaison between members and car dealers. This role will be responsible for gathering information, researching, communicating and educating all parties on the guidelines of the program.
They will also ensure incoming and outgoing calls are processed accurately and in a timely manner with appropriate follow through.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Call Center Admins will interact with Members, Dealers (including General Managers and Principals), Sales team, and various internal departments via phone and email using appropriate business acumen.
The Call Center Admin must demonstrate the ability to remain calm while handling difficult phone calls. The ability to analyze a situation, offer potential solutions and communicate them clearly over the phone.
Additional responsibilities include :
Responding to member calls within 24 hours· Educating members on benefits · Counseling dealers on process and price· Review member's purchase with a high attention to detail· Conduct follow-up calls to both dealers and members to ensure issue are resolved timely and efficiently.
QUALIFICATIONS / REQUIREMENTS :
demonstrate integrity and honesty· Strong organizational skills with the ability to self-manage
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to [email protected]
Full Time
Business Services
$41k-52k (estimate)
05/02/2024
05/15/2024
ultimatestaffing.com
ORANGE, CA
500 - 1,000
2012
ADAM ROTH
<$5M
Business Services
Ultimate Staffing provides administrative, clerical, customer service and light industrial staffing services on a project or full-time basis. We are the preeminent staffing services company, recognized as a creative industry leader, equally fulfilling the diverse needs of our customers, Ambassadors and coworkers.