Job Description

We are a wholesale company and are searching for Customer Service Coordinator to join our growing team! *Not a call center position*

Responsibilities:

• Taking 10- 20 inbound calls from customers and assisting them with the order process (mostly all business to business customers).
• Walk customers through the ordering process, entering orders and utilizing the CRM system.
• Handle customer questions and resolve issues.
• Light email correspondence required.
• Communicating with the internal shipping, accounting, & sales department.

Qualifications:

• 1 year of previous office experience is highly preferred
• Bachelors or Associates degree preferred
• Experience with Microsoft Office (Excel, Word, and Outlook)

Details:

• Pay: $40,000-$48,000
• Schedule: 8:00am-5:00pm (some flexibility if needed)
• Location: 100% onsite in Roseville area
• Family feel with low turnover, business casual, nice & clean environment to work.
• Room for growth!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.