Responsibilities

Canyon Ridge Hospital is a freestanding behavioral health facility in Chino, CA offering a complete spectrum of mental health services for adolescents, adults and seniors. We have been serving the community since 1989, and our comprehensive programming spans inpatient, outpatient, telehealth, and partial hospitalization.

Visit us online: https://canyonridgehospital.com/

The Business Office Director (BOD) is a strong leader and master multi-tasker, serving as the right-hand to the Hospitals Chief Financial Officer. The Business Office Director supports the delivery of quality services and the financial goals and objectives of the organization through effective daily management of financial data, billing and collections. If you are a business-minded and highly organized leader, you belong at Canyon Ridge Hospital, a great organization that offers career growth, excellent benefits, and the opportunity to make a positive impact.

What We Offer:

• Paid Holidays and Vacation for eligible full-time employees
• Performance Bonus
• Comprehensive Health, Dental, and Vision Coverage
• 401(k) plan
• A career path, with the opportunity to learn and grow professionall

Business Office Directors Responsibilities:

• Manage business office operations which will achieve the established productivity standards for the department:
  • Assist in establishing policies and procedures as they relate to the financial goals of the facility.
  • Implement and monitor business office procedures, and address systematic problems quickly.
  • Review the work quality of all facility employees supplying data to the Business Office, and report this quality of data received to the facility’s administration.
  • Implement business office procedural guidelines which will facilitate a smooth work flow and accurate follow-up on all activity.
• Effectively manage the accounts receivable functions for the facility.
  • Maintain a dialog and working knowledge with all third party payers.
  • Assist case management in the areas of denial tracking, recertification concurrent review and appeal of denials.
  • Active participation in daily census meeting for the purpose of supplying the Census Status Report and other information under the control of the Business Office.
  • Complete and submit the monthly Business Office operations reports as directed.

• Manage patient account maintenance functions for the facility:
  • Review and distribute daily patient account billings.
  • Define and prioritize account follow up activity of problematic accounts.
  • Resolve credit balance accounts.
  • Audit and review all open patient accounts listed on the aging system once a month.
  • Provide guidance to the Admission Coordinator/Insurance Verifier with the establishment of payment schedules for patient’s families.
• Manage and develop an effective Business Office staff:
  • Interview applicants for business office positions and obtain appropriate approvals for hiring decisions.
  • Assist in new employee orientation and continuing education for all business office staff.
  • Review work of the department staff and recommend improvements to enhance performance or resolve problem situations.
  • Define the education needs of self and staff and facilitate and/or arrange for training surrounding developmental needs.
• Review daily all collection reports, taking corrective actions as necessary.
• Review daily census and assure all proper information has been obtained.
• Maintain monthly reconciliation of general ledger accounts, providing reports as required.
• Consult with the facility Chief Financial Officer on department activity, plans, and problem situations.
• Ensure the effective functioning of all department and front office equipment, and coordinates with appropriate vendors for repairs as needed.
• Consult with the corporate office on all corporate changes relating to business office operational functions and ensure the development of an effective working relationship with all corporate staff.
• Ensure that all corporate deadlines are strictly adhered to, contacting the appropriate Corporate staff when problems arise.
• Provide support for all facility human resources functions and facility administration functions as required.
• Function as relief for all Business Office positions as needed.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice 

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449

Qualifications

• Bachelor’s Degree in business administration or related field preferred, or equivalent combination of education and experience.
• Minimum of two (2) years’ experience in a hospital business office required, with one (1) year supervisory/management experience preferred.
• Additional Requirements: Experience with computers and business software programs.
• Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
• Proven ability to work in a team setting and provide strong customer service
• Effective communication skills, both written and verbal
• Self-starter, team player, not afraid to jump in and assist where needed