1 Service Coordinator Job in Duluth, MN
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Uhl Company is Hiring a Service Coordinator Near Duluth, MN
Service Coordinator
UHL Company Duluth, Minnesota, United States On-site
Full-time
Easy Apply Save
Company Description
UHL Company, founded in 1917 by Bill and Ed Uhl, is a top-quality HVAC Control, Mechanical, Fire Alarm, sales and service provider with offices in Maple Grove, Duluth, North Dakota, Northwest Wisconsin, and the Upper Peninsula in Michigan. As a growing company, UHL employs over 150 people and offers a fleet of more than 100 service/construction/account manager vehicles to serve our customers. We believe in creating an environment of teamwork and accountability, providing our staff with the tools, training, and mentoring they need to be successful.
Role Description
This is a full-time on-site role as a Service Coordinator at our Duluth, MN location. As a Service Coordinator, you will be responsible for day-to-day tasks including service coordination, work order generation, service billings, highly effective communication, and exceptional customer service.
Supervisory Responsibilities: None
Essential Job Duties:
- Report directly to Service Manager.
- Coordinate and manage service technician schedules.
- Be the main point of contact for customer communication regarding scheduling and service status.
- Work closely with customers and team members to help deliver a top quality service product.
- Schedule service visits with customers based on technician availability and customer needs.
- Monitor and answer main business phone line.
- Maintain dispatch board/schedule.
- Communicate effectively with clients, vendors, and fellow employees.
- Handle administrative tasks such as filing, data entry, work order creation/note review and billing.
- Collaborate with cross-functional teams to streamline processes and improve overall efficiency.
- Forecast workload for the coming month.
Qualifications
- Service Coordination skills
- Strong interpersonal and communication skills
- Excellent customer service skills
- Ability to work effectively in a team environment
- Detail-oriented and highly organized
- Experience in the sales and service industry are a plus
- Proficiency in relevant software applications
- High school diploma or equivalent, additional education or certifications are a plus
Job Summary
Full Time
Specialty Trade in Construction
$37k-47k (estimate)
05/18/2024
06/07/2024
uhlcompany.com
MAPLE GROVE, MN
100 - 200
1917
TIMOTHY R LEY
$10M - $50M
Specialty Trade in Construction
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About Uhl Company
The Uhl Company was founded in 1917 by Bill and Ed Uhl. With offices in Maple Grove, Duluth, North Dakota, Northwest Wisconsin, and the Upper Peninsula in Michigan, Uhl Company continues to grow and offer top quality sales and service. Today, Uhl employs 150+ people and offers a fleet of more than 100 service/construction/account manager vehicles to serve our customers. Our success is a reflection of the team we employ. We encourage our team to be the best that our industry and community has to offer. This is achieved through providing our staff with the tools, training, and mentoring they nee...d to be successful. We are a team, not just a company. We believe that in order to create an environment of teamwork that accountability must be at the forefront of our plan.
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The job skills required for Service Coordinator include Customer Service, Communication Skills, Billing, Scheduling, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Service Coordinator.
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