The Supervisor of Care Coordination provides effective leadership support by the delegation, coordination and integration of services within their assigned departments to assure the provision of quality care. Serves as a resource for the Care Coordination Team and is responsible for maintaining productive workflows toward the goals of the program. This position reports directly to the Administrator of Medical Surgical and Care Coordination Services and provides supervision and direct support to their teams.

• In coordination with leadership, responsible for coordinating and directing patient care.
• Applies both clinical and operational management skills to meet the established quality, patient satisfaction, financial, and operational goals of the department.
• Supports leadership in ensuring compliance with Joint Commission, federal, state and other applicable regulatory requirements.
• Implements program philosophy, objectives and standards of care on consultation with leadership.
• Leads the Interdisciplinary Care Coordination Team of patient care providers along the continuum of care to reconcile the Plan of Care and manage hand-offs, including the Pharmacist, Social Worker, Primary Care Physicians, Specialists, Home Healthcare Agencies, Skilled Nursing Facilities and the acute care setting.
• Observes and coaches staff in performance of duties and interpersonal interactions. Evaluates educational needs of staff.
• Participates in the orientation and/or on the job training of personnel.
• Seeks feedback from patients, visitors, and staff to help improve performance.
• Participates in data collection for use in improvement of patient care as assigned. Identifies and assists in the development of long and short term projects to meet patient, staff, unit or organizational needs as assigned.
• Collaborates with department leadership in the hiring and termination of staff, progressive discipline and staff evaluations.
• Develops and maintains communication with physicians and the multi-disciplinary care team regarding patient’s status and needs.
• Participates in multi-disciplinary team meetings, representing the Care Coordination perspective on patient conditions/progress.
• Huddles daily with care team to disseminate information.

Required Experience

• 3-5 years of Clinical Acute Care
• FL RN License