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The Director, Patient Financial Services is responsible for strategic leadership and direction for the overall operations of the technical/facility back-end revenue cycle for the Health System enterprise. Provides overall strategy and impacts processes and financial direction of Pre-Billing Edit Management, Billing, Follow-up, Collections, Cash Posting, Refunds/Credit Balances, Denial Management, Customer Service, Bad Debt, Charity and Payor Variance activities in accordance with current applicable standards, guidelines, current laws and regulations. Includes responsibility for integrated business office operations.
This position communicates the department vision, translating it into actionable projects and activities. Maximizes management staff’s contributions and assures timely decision-making reflecting the mission, vision, and values of the system through subordinate managers, supervisors, high level professional analyst and nurse audit staff within nine complex business units with multiple functional disciplines/occupations to include health system registration and charging (data entry and charge capture) and coding (manual and automated) quality and processes, as well as technical billing, collection, credit balance resolution, refund processing, quality/reporting, process improvement, training and audit. Has significant responsibility for formulating and administering policies and programs, manages significant human, financial, and physical resources, and functions with a very high degree of autonomy.
The Director, Patient Financial Services manages all aspects of technical insurance billing and follow-up to ensure development and implementation of policies and procedures required for successful carryout of patient accounting operations. Responsible for the accounts receivable for UC Davis Medical Center. In addition, provides expert technical and operational support for the Patient Accounting Department. Through effective planning, organizing, staffing and direction, the PFS Director ensures the department is operating within acceptable standards with major emphasis on days outstanding in accounts receivable, cash flow, optimizing collections, minimizing bad debt and manage to budget.
Apply By Date
May 18, 2024 at 11:59pm
Minimum Qualifications
Minimum Knowledge, Skills, and Abilities
Preferred Qualifications
Department Description
Patient Financial Services (PFS) manages revenue cycle functions including DNFB, billing, contract management, insurance follow-up, charge audit, denials, underpayments as well as internal operational and functional reporting and support related to hospital/facility billing. PFS ensures account information contains accurate and comprehensive data to provide timely billing and optimal reimbursement for services rendered. PFS impacts processes to include charge capture, coding, insurance identification, data/charge entry, registration, authorizations, billing, payment posting, refund processing and collections.
Position Information
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page
Special Requirements
Diversity, Equity, Inclusion and Belonging
At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don’t meet all the requirements? We still encourage you to apply! #YouBelongHere
Full Time
Ancillary Healthcare
$150k-206k (estimate)
05/12/2024
07/11/2024
health.ucdavis.edu
SACRAMENTO, CA
15,000 - 50,000
2012
$200M - $500M
Ancillary Healthcare