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About the Role
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders and eaters. Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering premium phone support.
This is 40 hours/week that requires weekends and evenings. Some holiday, weekend, and evening work will be required.
You must reside in the United States to be considered for this position.
What You'll Do
Basic Qualifications
Preferred Qualifications
For Phoenix, AZ-based roles: The base hourly rate amount for this role is USD$20.50 per hour.
You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Full Time
Retail
$45k-57k (estimate)
05/12/2024
05/24/2024
BOZEMAN, MT
>50,000
2018
$50M - $200M
Retail