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Customer Account Representative
PHOENIX, AZ
07:00 AM - 04:00 PM
Position open to remote: No
Who We Are:Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
What You’ll Do:
Assist Customer Experience Rep in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the customer. Provide Customers with status updates and excellent customer service.
What We’re Looking For:
Education
Experience
Skills/Certifications
Work Environment / Physical Requirements – Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
NA
Full Time
$47k-61k (estimate)
07/22/2023
05/12/2024
The job skills required for Customer Account Representative include Customer Service, Attention to Detail, Customer Relationship, Verbal Communication, Transportation, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Representative job description and responsibilities
They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.
04/11/2022: Santa Cruz, CA
Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
03/11/2022: Indianapolis, IN
Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.
03/12/2022: Fairbanks, AK
Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.
02/22/2022: Elyria, OH
Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.
02/24/2022: Huntsville, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Representative jobs
Ability to use positive language.
03/05/2022: Pine Bluff, AR
Have a clear escalation pathway.
01/20/2022: Cleveland, OH
Provide Customer Service Training.
03/15/2022: El Paso, TX
Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.
03/08/2022: Killeen, TX
Soft skills are necessary for almost every responsibility an account representative has.
02/14/2022: Tulsa, OK
Step 3: View the best colleges and universities for Customer Account Representative.