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IT Specialist (CUSTSPT)
U.S. Mint Washington, DC
$88k-111k (estimate)
Full Time 1 Month Ago
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U.S. Mint is Hiring an IT Specialist (CUSTSPT) Near Washington, DC

Duties

As an IT Specialist, you will:

  • Establish division objectives, prioritizing tasks and providing staff direction and guidance; the position requires someone with advanced critical thinking and judgment skills.
  • Maintain a broad scope of technical expertise and knowledge on current and emerging technologies and evaluates their impact on US Mint networks and systems.
  • Provide in-depth and independent technical guidance, services, technologies, advice, and recommendations to US Mint senior leaders and act as a technical lead of federal and contractor IT professionals maintaining US Mint systems, networks, and connectivity.
  • Provide functional, technical and developmental support of hardware, and data center support for ERP applications, order management system, call center, ecommerce web, legacy, manufacturing specific and other IT systems Performs data center and application testing and development and optimizes the functionality of systems, networks, and data ensuring system upgrade compatibility.
  • Serve as a Contracting Officer's Technical Representative (COTR), which includes actively participating in the development of business alliances, acquisitions, and divestitures; source selection, vendor negotiation, tracking, measuring, and reporting contractor performance; etc.
  • Review program plans or proposals to determine time frames and funding limitations procedures for accomplishing program, staffing requirements, and allotments of available resources to various phases of projects,
  • Develop business cases in conformance with the Mint's established capital planning process and presents the cases for approval, once approved oversees the design, construction, testing and implementation of the project.
  • Support and lead minor and major projects enterprise wide.

Requirements

Conditions of Employment

  • All employees must wear face masks while on MINT property when required by CDC and Federal guidelines.
  • A one-year probationary period may be required.
  • Public Trust - Background Investigation will be required.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Obtain and use a Government-issued charge card for business-related travel.

This opportunity is also open to Status Candidates under Announcement 24-MINT-272. Please refer to that announcement for details on open period, eligibility, and how to apply.

Key Requirements:
  • Please refer to "Conditions of Employment."
  • Click "Print Preview" to review the entire announcement before applying.
  • Must be U.S. Citizen or U.S. National

Qualifications

You must meet the following requirements by the closing date of this announcement.
Specialized Experience: For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes ALL the following:
- Evaluating, designing, implementing, and managing systems and services (e.g. IT Service Management, Windows and Linux OS, Cloud); AND
  • Providing technical guidance, expertise, and knowledge of best practices in a data center and cloud centric environment; AND
  • Experience with data center management, processes, and tools (e.g. IPAM, Windows and Linux automation, virtualization, server and network monitoring); AND
  • Experience with project standards and methodology; AND
  • Leading major projects and reporting out to senior management and stakeholders.
In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Additional information

OTHER INFORMATION:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a bargaining unit position.
  • We offer opportunities for telework.
  • We offer opportunities for flexible work schedules.
  • This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

Our comprehensive benefits are very generous. Our benefits package includes:

  • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
  • A retirement program which includes employer-matching contributions.
  • Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas: Project Management, Communication, and Systems & Technology.

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, superior (highest quality category), good (middle quality category), and acceptable (minimally qualified category), depending on your responses to the online questions, regarding your experience, education, and training related to this position. A subject matter expert may be used in the evaluation. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.
    VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
    CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
    RECOMMENDED DOCUMENTS: In addition, we recommend that you submit copies of the following:

    • A list of awards received (if applicable). DO NOT send copies of awards.
    • A copy of your most recent completed performance appraisal.
  • How to Apply

    The US Mint has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
    The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

    • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
    To verify the status of your application:
    • Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
    • Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
    For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/
    If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
    For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

    The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. ?Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.

    To learn more, please visit our page at: Treasury.gov/fairchanceact.

    To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12340676

    Agency contact information

    Applicant Call Center

    Phone

    304-480-7300

    Email

    MINTINQUIRIES@fiscal.treasury.gov

    Address
    Headquarters - Office of the Dir/Office of the Chief Admin Officer/Information Technology Dept
    Administrative Resource Center
    Parkersburg, WV 26101
    US

    Next steps

    Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
RECOMMENDED DOCUMENTS: In addition, we recommend that you submit copies of the following:

  • A list of awards received (if applicable). DO NOT send copies of awards.
  • A copy of your most recent completed performance appraisal.
Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. citizens or U.S. Nationals; no prior Federal experience is required.

Job Summary

JOB TYPE

Full Time

SALARY

$88k-111k (estimate)

POST DATE

04/02/2023

EXPIRATION DATE

05/13/2024

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