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U.S. Courts is Hiring a Systems and Network Administrator Near Washington, DC

Qualifications:

To qualify for the CL-27, the candidate must also possess a minimum of two years of specialized experience.

To qualify for the CL-28, the candidate must also possess a minimum of two years of specialized experience or the completion of a master's degree or two years of graduate study (27 semester or 54 quarter hours) in an accredited university in a field closely related to the subject matter of the position.

Specialized Experience: Progressively responsible experience that is in, or closely related to, the work of the position that has provided the particular knowledge, skills and abilities to successfully perform the duties of the position.

Preferred Experience: The ability to communicate effectively both orally and in writing is critical. Must have excellent interpersonal skills and be able to effectively communicate with technical support staff and non-technical users. Must be able to maintain complete and highly accurate records and files.

Excellent organization skills, the ability to respond to requests on short notice, and the ability to manage multiple tasks and stringent deadlines are essential.

Must exercise good judgment, flexibility, and initiative.

Responsibilities:

The incumbent ensures effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. Duties also include collaborating with supervisors, managers, executives, and judges locally as well as at other court units. The incumbent reports directly to the Director of Information Technology and provides quality customer service and systems support services.

Responsibilities

• Monitor system and network performance, analyze, isolate, and solve complex system and network problems.
• Perform software and hardware installations, updates, upgrades, and configurations/reconfigurations.
• Develop expertise and prepare instructions to train users on new technologies.
• Perform administrative support and troubleshooting of Microsoft Office 365, Active Directory, and Group Policy.
• Participate in and support vulnerability assessment and mitigation.
• Participate in the development, testing, and implementation of disaster recovery procedures for all automated information systems.
• Perform local and remote access support and troubleshooting.
• Research and make recommendations in all areas of automation needs.
• Maintain and support the Court's local area networks, storage devices, physical and virtual environments.
• Ensure all systems are configured, maintained, and operated to meet local and national standards.
• Perform helpdesk related duties and provide on-call support.
• Perform other duties as assigned.

Job Summary