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Customer Service Representative
$32k-40k (estimate)
Full Time 0 Months Ago
Save

TWO MEN AND A TRUCK® is Hiring a Customer Service Representative Near Wilmington, NC

Customer Service Representative
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
  • Salary: $32,000
  • Opportunities to earn commission on sales
  • Health insurance available
  • Career advancement opportunities
What You’ll Do
  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability, and customer specifications
  • Input information into internal move software to provide accurate moving estimates and schedule moves
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
  • Prepare move-related paperwork and documents
  • All other duties as assigned
What We’re Looking For
  • High school diploma or GED; Associate degree in a related field preferred
  • At least 1 year of sales and/or customer service experience
  • Excellent customer service skills: effective listening and communication
  • Ability to multi-task and enter customer data into move software while on the phone
  • Confidence to initiate customer contact and comfortable asking for the sale
  • Willing to submit to pre-employment background check and drug screen
  • Creative problem-solving skills
  • Exceptional organization and time management skills
  • Strong team player who works productively with a wide range of people and personalities
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
  • Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Wilmington, NC. The employer at this location is T & K Moving.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-40k (estimate)

POST DATE

04/24/2023

EXPIRATION DATE

05/08/2024

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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