KEY RESPONSIBILITIES:

• Review incoming orders for completeness and accuracy.
• Work with inside Sales staff as well as field sales on technical issues and pricing matters
• Review and enter orders and change orders
• Coordinate new orders with Sales, Engineering, Purchasing, Credit and Manufacturing departments including:
  • Identifying special orders to Engineering and Sales to make sure proper equipment is supplied to the customer
  • Research information, specified drawings, missing and incorrect data on new orders and change orders
• Interpret and clarify order write-ups and specifications for drafting personnel
• Respond to manufacturing questions related to shop order write-ups
• Input data in drive requisition program to get v-belt drives ordered
• Respond to Manufacturing requests for changes and clarifications as related to shop floor schedules.
• Act, Live, and Behave by TCF Core Values.
• Other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent
• Good mechanical and mathematical aptitudes
• Proficient in standard office software programs and equipment
• Ability to communicate effectively with co-workers
• High level of attention to detail
• Two years’ experience in technical support to sales and/or engineering or equivalent considered a plus

PHYSICAL DEMANDS/WORKING CONDITIONS:

• Standard office environment
• Ability to occasionally lift up to 20 pounds
• Ability to occasionally climb, balance, stoop, kneel, reach
• Ability to work extended hours sitting at a computer

This job description does not constitute a written or implied contract of employment, nor is it an all-inclusive list of responsibilities. Twin City Fan Companies, Ltd. reserves the right to revise or change job duties and responsibilities as business needs arise. Qualifications are representative of minimum levels of knowledge, skills, and experience required.