Manage day-to-day network operations through monitoring the system s health and
performance, creating technical engineering workflows and diagrams, establishing key monitor and performance metrics, developing technical documentation, documenting standard operating procedures (SOPs), standardizing the overall network daily operations, improving IT service delivery to CBO staff, and responding to urgent requests to restore service and address other high priority needs.

Skills include:

Minimum six (6) years of experience configuring and administering network technologies such as Cisco,
managing site-to-site IPSEC connections to minimize and eliminate network downtime for mission critical
applications.
Hands-on configuration, optimization, and troubleshooting for the Internet backbones, network fabric, data center interconnections, and remote access, which are traversing multiple platforms including on-premises and in the cloud, routing and switching, hardware and software, load-balancing VPN appliances, Wireless controller systems, Access points, and telecom equipment.
Ability to perform continuous monitoring of the network infrastructure by utilizing, managing, and configuring
network monitoring tools.
Ability to work both independently and within a team environment.
Ability to work in a fast-paced environment while maintaining outstanding customer service skills.
Proficiency in explaining complex policies and protocols in simple terms.

Preferred Education: Bachelor's degree in an IT-related field.

Preferred Certifications: CCIE, CCNA, CCNP, CNE.