Description : Tsubaki KabelSchlepp, located in Milwaukee, WI, is the moving cable and hose carrier industry pioneer, with over a half a century of break-through innovation that is perpetually a step ahead of our customer needs.

Essential Job Functions and Responsibilities

The essential duties and responsibilities of this job are included but not limited to this job description

other tasks may be assigned and expected to be performed.Handles customer requests including quotes, orders, follow-up and delivery information.

Provides customer service support, including providing technical information and explanations to customers.Fill orders by transferring orders to fulfillment;

communicating expected delivery date; explaining stock-outs.Meet established order entry goals.Supports members of the outside sales team in daily activities.

Works well in a team environment to solve customer issues.Communicates issues and problems with management in a timely manner.

Maintains superb attention to details.Maintains detailed documentation to support decision and ensure continuity of service.Requirements :

Associates degree or equivalent.1-2 years of Customer Service experience or related experience, preferably in a manufacturing environment.

Strong customer focus - able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions.

Knowledge of order entry / enterprise systems, preferably QAD and Goldmine.Excellent communication skills, both verbal and written.

Strong computer skills with demonstrated knowledge of Microsoft Office programs : Word, Excel, and Outlook.Ability to multi-task and meet deadlines is critical.

Tsubaki is an Equal Opportunity Employer - Minorities / Females / Veterans / DisabilityPM21

PIe395dc795beb-31181-34082093by Jobble

Last updated : 2024-04-06