Job purpose

To deliver beer and wine products on assigned route to Tryon customers, while meeting internal schedule and quality standards. Provide excellent customer service to customers by assisting with problem resolution and accepting product returns as required. 

Duties and responsibilities

• Organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule.
• Gather appropriate paperwork for deliveries
• Delivering product as per customer requirements (i.e. 2^nd floor, Receiving, or Reception) obtaining signatures and completing all paperwork
• Accept returns from customers, completing required paperwork and return product to warehouse. Place product in return area with appropriate documentation
• Address and resolve customer problems as appropriate. Inform supervisor of outstanding issues
• Maintain cleanliness of vehicle and report and maintenance problems to supervisor

Qualifications

REQUIRED

• Must be 21 or older
• Must have a valid driver’s license
• Must have a clean driving record
• Ability to lift up to 175lbs
• Ability to use mobile Proof of Delivery (POD) device
• Excellent Customer Service skills 
• Must be a team player and work well with minimum supervision
• Knowledge of safe work practices
• Ability to work in a warehouse environment in all types of weather
• Ability to drive throughout assigned route in all kinds of weather and road conditions
• Ability to work within tight time constraints in a fast-paced environment

PREFERRED

• High School Diploma or GED
• Minimum of 1 year in service-oriented position

• Ability to work flexible hours
• Previous box truck experience
• Experience with a material handling equipment (i.e. hand truck, dolly, pallet jack)

Working conditions

The employee will perform work in these areas:

• Warehouse dock
• In vehicle while in route to customer locations
• Customer locations