SUMMARY

Develop and maintain a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interview, select, review, and counsel security officers to maintain order throughout the hotel.
• Train new employees according to all company specifications, including documentation.
• Assign duties and schedule staff, balancing needs of hotel and productivity standards.
• Monitor staff activity and coach subordinate performance.
• Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices.
• Ensure compliance with OSHA standards and preventative measures.
• Develop and administer safety incentive programs. Chair Safety Committee and enforce safety programs.
• Develop, revise, and advise key personnel of emergency procedures.
• Investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management.
• Track departmental safety records and document medically treated and non-treated injuries.
• Coordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, Manager on Duty schedules, evacuation drills, etc.
• Compile and distribute departmental reports, such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff members.
• Organize and conduct departmental safety committee meetings.
• Coordinate "walk through" of hotel with security staff as needed for inspection purposes.
• Coordinate training of department personnel.
• Administer the employment and termination of all security department personnel.
• Work with staff on all"special events" programs within the hotel.

• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

EDUCATION / EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required 3 years Security
• Four-year degree in hospitality or other business related field.

REQUIREMENTS

• Physical demands
  • While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
  • The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls

• • Position may require reaching with hands and arms
• Communication
  • Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
  • Must read, write and speak the English language fluently
  • Knowledge of Spanish helpful
• Computer skills
  • Strong Microsoft Office skills with emphasis on Excel

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.

Noise level in the work environment is usually moderate.