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Operational Excellence Manager
Truist Charlotte, NC
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$93k-116k (estimate)
Full Time | Banking 1 Month Ago
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Truist is Hiring an Operational Excellence Manager Near Charlotte, NC

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

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If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Operational Excellence and Transformation team (OpEx) is an independent, dynamic group of entrepreneurial consultants that empowers our business partners to accelerate and innovate. We pride ourselves on our people focused and purpose driven culture. Our team comes first, and your ideas matter. We are looking for talented professionals with shared values of growth, innovation, initiative to join us.
Within the Truist Banking Operations division, the OpEx team ensures ongoing business and operational vitality by applying our business and operations expertise across people, process, and technology dimensions. To drive continuous execution and efficiency, our team partners with Operations lines of business to develop and deliver the most strategic transformational initiatives. We leverage capabilities across four functions to deliver operational transformation and advisory services:
• Transformation Teams: Lead the highest impact integration and transformation initiatives for banking Operations as a strategic partner, not just as a project manager
• Business Intelligence & Reporting: Expand and harmonize an executive view of operational metrics and reporting infrastructure to enable data driven decision making and continuous improvement
• End to End Optimization & Strategic Enablement: Accelerate stronger execution, change management, and client experience to drive continuous improvement for operational sustainability
• Talent and & Communication: Lead human capital management initiatives and programs to support and enable our teams across Banking Operations
• All roles within our team are linked into transformation and integration efforts along the above functional areas.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Overall accountability for final deployment and delivery on key initiatives. Provides oversight and ensures overall quality of junior teammates' key project management tasks and delivery.
  • Key decision maker for opportunities and solutions, leveraging business context to craft strategic, long-term effective solutions. Ability to 'connect the dots' across discrete work efforts
  • Provides value to initiatives beyond initial remit via individual contributions, teammate contributions, and additional methodologies
  • Resolving escalations and roadblocks prohibiting identified scope; resolving and escalating identified risks and enabling cross-functional alignment
  • Implementing developed process-oriented solutions, partnering with teammates to ensure adequate change management and adoption across all levels of the organization
  • Facilitating and building relationships internal and external to the business unit to ensure initiative success. Uses relationships and well established brand to support other teammates
  • Coordinating across adjacent work streams to ensure coordinated transformation and optimization
  • Able to consistently and effectively manage, lead, and motivate a team. Partners with peers and leaders to create opportunities for others to develop skills and expertise
  • Functions as a SME within their LOB and displays mastery of industry specific knowledge
  • Ability to take abstract questions and issues and structure them into manageable, specific work streams and deliverables with strong proficiently

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • College Degree or equivalent education, or commensurate training and work-related experience
  • Proficiency in Microsoft Office Suite (PPT, Excel, Visio)
  • Excellent organizational, written, and verbal communication 
  • Ability to work in a fast paced, highly complex, results driven environment
  • 5 years of Financial Services Experience, focused in consumer banking and/or lending

Preferred Qualifications:

  • Advanced degree in Business, Finance, Economics
  • 5 years experience in the consulting industry
  • Deep knowledge of with operational and technical environments of financial institutions, including knowledge of applicable banking laws and regulations

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the LawPay Transparency Nondiscrimination ProvisionE-Verify

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$93k-116k (estimate)

POST DATE

04/19/2023

EXPIRATION DATE

06/08/2024

WEBSITE

truist.com

HEADQUARTERS

ALLENTOWN, PA

SIZE

>50,000

FOUNDED

2019

REVENUE

$10B - $50B

INDUSTRY

Banking

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