Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

H05

Please review the following job description:

• Join our application delivery team supporting McGriff, part of Truist Insurance Holdings, Inc., one of the 10 largest insurance brokers in the world. Our team of software developers, data engineers, business analysts and systems analysts are responsible for helping McGriff grow by building and enhancing our insurance business tools.
• Work to enhance and manage our retail insurance agency’s primary management systems. Combine strong domain knowledge of the insurance business with technical expertise to deliver system solutions. Perform system integration support for all project work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations during the design.
• Provide systems analysis support for interfacing business and computer application systems. Develop or modify procedures to solve complex business problems considering client needs, application capabilities and industry requirements. Work with Business Analysts, Developers, Operations, and other tech partners to ensure effective design. This is considered a technical expert role and not business-facing.
***REMOTE WORK OPTION AVAILABLE***

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Gather, formulate and define requirements to solve intermediate to complex business problems.
2. Provide technical team members and users with assistance solving application related problems, such as malfunctions and program problems.
3. Analyze requirements, plan and design applications using techniques, such as structured analysis, data modeling and information engineering.
4. Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
5. Coordinate the installation and application enhancements and/or releases.
6. Expand or modify applications to serve new purposes or improve work flow.
7. Assess the usefulness of pre-developed application packages and adapt them to a user environment.
8. Develop, document and revise flow chart’s system design procedures, test procedures and quality standards.
9. Review and analyze applications, including performance results, to locate code problems.
10. Oversee work products of other Systems Analysts and serve as project leaders for small-sized systems projects.Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Information Technology-related field, or equivalent education and related training
2. Six years of experience or equivalent proficiency in application analysis and design
3. Excellent verbal and written communication skills
4. Ability to work independently or as a member of a team
5. Ability to direct and train other team associates
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

PREFERRED SKILLS:

• 5 years of experience managing Agency Management Systems for insurance brokers, including but not limited to any of the following platforms: Vertafore BenefitPoint, Sagitta, AMS360, PL Rating, Applied EPIC, Zywave BrokerageBuilder.
• Domain knowledge of the retail insurance broker industry, property and casualty insurance, employee benefits programs, insurance sales and operations processes, accounting procedures and data reporting requirements.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than
50% of the time)
Standing
Occasionally (Less than
25% of the time)
Walking
Occasionally (Less than
25% of the time) Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to
10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.