THE PURPOSE:

To create invoices, credits and debits, collect on outstanding invoices and chargebacks for Major Department Store Accounts, Specialty store and International businesses.

THE ROLE:

• Manage collections for a group of customer accounts

• Research chargeback claims for validity

• Dispute unjustified claims as necessary

• Process credit memos and debit memos as needed

• Log into and manage various vendor portals, and or contact customers via phone or e-mail to ensure invoices are posting to trial balances, prompt payment of invoices, and submission of disputes for chargebacks claims

• Work with Customer Service, Sales, Shipping and IT to troubleshoot operationally triggered chargebacks

• Interpreting wholesale customer routing guides and shipping instructions in order to research and avoid chargebacks, and relay this information to appropriate departments

• Prepare weekly aging report in Excel of outstanding items for assigned accounts with status updates

• Provide updates of outstanding accounts and reports to management as needed

YOU ARE

• Team player

• Task & solution oriented

• Effective communicator

• Able to build both internal and external relationships

• Known for your attention to detail

REQUIRED MINIMUM EXPERIENCE

• 2 years’ experience within a wholesale environment managing Major Department Store accounts, chargebacks and returns

• Excel proficient

PREFERRED EXPERIENCE

• Experience with Full Circle

• Experience or knowledge of General Ledger very helpful but not required

• SCALE experience

• Accounting Degree

Job Types: Full-time, Temporary

Pay: $28.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Experience:

• Accounting: 3 years (Preferred)

Work Location: In person