17 Scheduling Coordinator Jobs in Brooklyn, NY
True Care NY is Hiring a Scheduling Coordinator Near Brooklyn, NY
- Strategically coordinate placement of services between clients in their homes and the caregivers on HHA Exchange
- Successfully maintain a caseload of 80-90 patients, ensuring they receive the best homecare service
- Effectively utilize available resources including Medflyt Broadcast Messaging to communicate with the caregivers
- Participate in departmental trainings
- Assist the Team Lead with coverage and work with the team members with any staffing challenges
- Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange
- Verify caregivers’ attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient’s needs of care
- Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
- Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
- Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers’ schedules and maintain a schedule of all services per month
- Verify billed services against requested services
- Maintain patient confidentiality and privacy with dignity and respect
- Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
- Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others
- High School diploma/GED
- Knowledge of HHA Exchange is highly preferred
- Strong interpersonal and communication skills
- Excellent customer service
- Ability to multitask and work in a fast paced environment
- Ability to maintain a professional demeanor when handling challenges
Job Summary
Full Time
$48k-58k (estimate)
02/18/2024
05/13/2024
The job skills required for Scheduling Coordinator include Scheduling, Customer Service, Communication Skills, Collaboration, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.
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