2 Department Supervisor Jobs in Jamaica, NY
True Care NY is Hiring a Department Supervisor Near Jamaica, NY
- Ensure all company policies and staffing protocols are met
- Oversee daily dashboard to confirm Aides' attendance and that patients are safe
- Manage a team of Scheduling Coordinators, review and approve PTO, complete performance evaluations and maintain coverage during absences
- Assist the Coordinators and with difficult-to-staff cases, resolving complaints, incidents and or problems whenever needed
- Responsible for the case assignment to the Coordinators on the team
- Serve as the point of contact for all contracts
- Monitor patient satisfaction and follow up with patients regarding complaints
- Manage information between the patient and the Aides
- Document and manage patient activity
- Work collaboratively with colleagues and participate in weekly Coordination meetings
- Follow up with contracts and communicate any changes in scheduling
- Monitor interdepartmental correspondence to ensure proper and complete follow up on behalf of Coordination department
- Counsel PAs when the incident is beyond a Coordinator's scope of practice
- Monitor PA electronic verification emails to ensure that attendance is being verified
- Complete daily/weekly/monthly logs for tracking the department's performance
- High school Diploma or equivalent
- Fluency in English and Spanish
- 3 years of related experience, preferably within the health care services or homecare industry.
- 2 years in a supervisory or management role
- Proficiency in Microsoft Office Suite; HHA exchange and Medflyt highly preferred
- Understanding of regulations governing the home care field, related to Medicare, Medicaid and other insurance.
- Ability to effectively communicate with employees, patients and their families, medical and community affiliates
- Understanding of the administration and management of office operations for home care agencies
- Proficiency in providing excellent customer service
Job Summary
Full Time
$72k-91k (estimate)
03/29/2024
05/27/2024
The job skills required for Department Supervisor include Customer Service, Scheduling, Communicates Effectively, Microsoft Office, Collaboration, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Department Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Department Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Department Supervisor positions, which can be used as a reference in future career path planning. As a Department Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Department Supervisor. You can explore the career advancement for a Department Supervisor below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
