11 Customer Service Representative Jobs in Marshall, MN
Truck Center Companies is Hiring a Customer Service Representative Near Marshall, MN
Truck Center Companies is a family owned, Freightliner dealer group. We have 17 locations across Nebraska, Iowa, Minnesota and Kansas with over 1100 employees! We are constantly striving to be the best and stay one foot ahead of our competition. We are able to do that through our dedicated staff. Our company prides itself in delivering superior customer service and taking care of our employees. We promote from within and offer growth and advancement opportunities for those looking for more!
We are currently looking for a service advisor for our Marshall, MN dealership. The shift will be Monday through Friday, 9:30 a.m. to 7:00 p.m. and one Saturday a month, 7:00 a.m. to 12:00 p.m.
Responsibilities
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Document issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Ensure that services completed for customers meet company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases
Qualifications
Strong communication skills and the ability to translate customer needs to workable technician orders
- Basic knowledge of computer programs including word processing and database tools
- Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
- Exceptional customer service skills based on experience
This position will receive a complete benefit package including health, dental, vision, 401 k, paid time off and more!
To be considered for this position, apply online at www.truckcentercompanies.com/careers.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Wholesale
$33k-41k (estimate)
03/28/2024
05/27/2024
truckcentercompanies.com
WICHITA, KS
200 - 500
1975
KENT LACHMAN
$200M - $500M
Wholesale
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About Truck Center Companies
Truck Center Companies (TCC) is one of the largest Freightliner/Western Star truck dealerships in the United States with locations in 18 cities throughout Nebraska, Kansas, Iowa and Minnesota. In business since 1975, Truck Center Companies is driven by owner Trey Mytty to deliver consistent, trusted service to its customers. Our product line features Freightliner, Western Star, Isuzu, Thomas Built Buses, Stoughton Trailers, Sidumpr trailers, and Ottawa trucks. TCC also provides parts and service, full maintenance, breakdown management, fleet management, leasing and rental-- and even has onsite... body shops at three of its locations. With $15 million in parts inventory and Elite Support certifications, you can count on us to get you into the truck you need, on the road, and keep you rolling. Over 1,000 employees strong, and growing, TCC provides a stable work environment and exceptional benefits that workers stay for. We take pride in the fact that in over 50 years in business weve never had to decrease our workforce. A state-of-the-art, onsite training center assures our diesel techs have the training and certifications to be among the best in the field. From sales to service, administration to diesel repair, if youve got the right skills weve got a position for you. Visit TruckCenterCompanies.com for more information.
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The job skills required for Customer Service Representative include Customer Service, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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