Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift. If you have a passion for hospitality, we would love to hear from you.

This Position will require you to work 5 days a week OFF on Fridays and Saturdays!

Duties:
- Perform nightly audits of the hotel's financial transactions to ensure accuracy and completeness
- Verify the accuracy of guest accounts by reconciling charges and payments
- Process guest check-ins and check-outs efficiently and professionally
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide exceptional customer service to ensure guest satisfaction
- Assist with front desk duties as needed, including answering phone calls, making reservations, and assisting with guest inquiries
- Maintain a clean and organized work area
- Adhere to all hotel policies and procedures

Requirements:
- Previous experience in a hotel or hospitality setting is preferred
- Strong knowledge of phone systems and guest services
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Detail-oriented with strong organizational skills
- Ability to work independently with minimal supervision
- Multilingual skills are a plus
- Knowledge of PEP system is preferred
- Must be able to work overnight shifts

If you are looking for an exciting opportunity in the hospitality industry, please apply with your resume. We look forward to reviewing your application.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift

Ability to Relocate:

• Garland, TX 75040: Relocate before starting work (Required)

Work Location: In person