6 Hotel - Front Desk Agent Jobs in Novi, MI
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Tru by Hilton is Hiring a Hotel - Front Desk Agent Near Novi, MI
We are looking for a Hotel Front Desk Agent to serve our guests' first point of conct and manage all aspects of their accomodation. The front desk responsilities will include managing reservations, registering guests and providing information on rooms, rates and amenities. If you have a love for customer service and creating pleasant experiences for our guests, we'd love to have you.
Responsibilities:
- Welcome arriving guestsAssist guests with local area information.
- Perform check-in and check-out tasks.
- Answer phones and direct calls.
- Collecting necessary information such as contact details and dates of guests stay
- Know how to find locations around the city.
- Be courteous and helpful.
- Answer questions about events in the city.
- Respond to clients' complaints in a timely and professional manner
- Resolve conflicts between parties.
- Confirm group reservations and arrange personalized services of Hilton Honors members and wedding guests
Job Types: Full-time, Part-time
Pay: From $14.67 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$28k-38k (estimate)
08/20/2023
05/02/2024
tru3.hilton.com
FAYETTEVILLE, NC
25 - 50
ASHLEY ALEXANDER
<$5M
Accommodations
Related Companies
The job skills required for Hotel - Front Desk Agent include Customer Service, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel - Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel - Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel - Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel - Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel - Front Desk Agent. You can explore the career advancement for a Hotel - Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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