5 Technical Support Jobs in Bellevue, WA
Triplenet Technologies is Hiring a Technical Support Near Bellevue, WA
- Take phone calls and respond email to provide solutions
- Visit customers to resolve issue with server, workstation, printer/scanner and router/firewall onsite
Trouble shoot client email connectivity issues - Perform computer/network analysis onsite
- Take ownership of in-depth issues and troubleshoot as needed
- Repair Windows-based computers - under certain policy
- Effectively document all requests and resolutions
- Must have the basic knowledge of networking solutions for small/home offices.
- Site visits to client sites
- 1 to 2 year Technical support experience
- 1 to 2 year experience of configuration/managing with following server environment
- Active Directory and Group policy
- Must have the basic knowledge of networking solutions for small/home offices.
- Customer service experience with excellent communication skill
- Ability to explain clients what problem is and its solutions in their language
- Knowledge of networking/internet protocols
- A certification equivalent experience
- Technical aptitude and ability to quickly learn new technology
- Ability to collaborate as a productive and active team member
- Ability to work independently with little direct supervision
- Must have proven ability to work within a fast-paced, high-change environment
- Must have the ability to express thoughts to others and exchange information.
Basic Knowledge about website such as html, php and asp
Job Summary
Full Time
Telecommunications
$48k-64k (estimate)
12/13/2023
05/06/2024
triplenettech.com
Seattle, WA
<25
Telecommunications
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The job skills required for Technical Support include Technical Support, Customer Service, Communication Skills, Networking, Analysis, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
02/22/2022: Pine Bluff, AR
Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
03/14/2022: Omaha, NE
They help resolve hardware, software and other technical problems.
02/08/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
02/17/2022: Detroit, MI
Others have a robust and organized network ready to deploy for technical support.
01/31/2022: Pittsburgh, PA
Understand the customer’s grasp of technology.
03/31/2022: Denver, CO
Practice fixing common computer problems.
03/26/2022: Gainesville, FL
TAKE A RELEVANT TRAINING PROGRAM.
03/31/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for Technical Support.
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