Responsibilities
* Maintain bookkeeping databases and spreadsheets, updating information as needed
* Follow up with customers on overdue accounts
* Research and implement effective collection techniques
* Communicate with customers to request payment and arrange payment plans
* Update client accounts based on payment or contact information
* Help resolve payment issues, assisting in setting up with payment plans
* Respond to customers account queries in a timely and professional manner
Qualifications
* Attentive, ability to work independently and prioritize tasks
* Customer service skills in person and via telephone (discretion, patience, etiquette, professionalism)
* Knowledge of general office principles and practices
* Knowledge of software applications relative to the position assignment
* Knowledge of appropriate physical standards for work involving computer use, including appropriate seating, arm and/or wrist usage
* Knowledge of accounting procedures and mathematics
* Knowledge of conflict resolution techniques
* Knowledge of proper English grammar, usage and spelling
* Knowledge of action tracking on specific work assignments or other work-related items
* Knowledge of specialized terminology in accounting
* Keyboarding skills (speed required may vary according to position assignment)
* Word processing and spreadsheets skills
* Oral and written communications skills, including skill in technical writing
* Skill in interpersonal and human relations
* Skill in-tact, diplomacy and persuasion
* Organizational and problem solving skills
Location Downtown Seattle (mostly remote assignment)
Duration: 2 to 3 monhts
Pay: $24.70 per hour