About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided

SHIFT: Full time Days (rotating weekends)

Job Summary

The Director Emergency Services Department assures service, growth, development,

personnel management, and resource allocation and management controls in order to ensure

consistent high-quality patient care in the Emergency Department.

Job Responsibilities

Service

• Accurately identifies real/potential problems affecting the service and implements solutions

with follow through and communication.

• Actively participates in service, departmental and hospital wide committees as assigned,

providing ongoing communication to those one represents.

• Advances the patient experience agenda in the Emergency Department.

People

• Coaches immediate subordinates providing feedback; constructive critique of work; facilitates

individual development plan; and documents their job performance.

• Adheres to all Human Resource policies.

• Effectively communicates departmental, organization and industry information to staff.

• Facilitates evidence based employee engagement practices.

• Effectively builds strong relationships, networks to deliver upon organizational, and department

goals.

• Participate in employee and patient rounding and identifies and mentors potential future

leaders

Quality

• Enforces standards of emergency department care and develops processes to measure and

ensure consistent compliance.

• Develops, implements, and evaluates an ongoing emergency services program, which assures

quality patient care consistent with the Hospital mission.

• Monitors compliance with regulatory, accrediting and hospital policy for patient services, and

environmental and personnel safety.

• Oversees a PI program that consistently monitors and evaluates critical aspects of care.

• Is responsible for department’s operational excellence; ensures department delivers quality

services in accordance with applicable policies, procedures and professional standards.

• Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Finance

• Seeks new program strategies and/or program enhancements which would expand patient

services.

• Develops, prioritizes and defends a capital equipment requests.

• Is responsible for the fiscal management of department; assures proper utilization of

organization’s financial resources.

Growth

• Advances the growth agenda for emergency services.

Community

• Demonstrates a poised and confident demeanor that reassures others and commands respect

within the organization and the community.

• Develops and builds strategic external networks.

Qualifications

● Bachelor's degree Nursing required

● Master's degree MHA, MSN, MBA, or related field preferred

● 3 years of experience in emergency services required

● 3 years of experience in a leadership role preferred or equivalent combination of

education and/or experience

Licenses, Certifications, & Training:

● Currently licensed as a registered professional nurse in the state in which he or she

practices, in accordance with law and regulation required

• Advanced Cardiac Life Support (ACLS) required

• Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC)

required

• Basic Life Support (BLS) required

Knowledge, Skills, Abilities, Behaviors:

Knowledge of human resource management, program development, fiscal management skills,

and familiarity with regulatory and accrediting agency standards preferred

Additional Information

● FTE's- 46

● 13 Bed ER

● 65-70 Patients daily

● High Acuity

● Must be able to handle pressure and a fast pace unit

● Must be able to hold staff accountable

● Must have a BSN

● Will report to the CNO

● Must be clinically competent to assist staff

● Must be comfortable being in a smaller facility and wearing multiple hats

● Have seen an uptick in their behavioral health population

● Has seen an increase in their hold times

● 85-90% capacity daily

Job Type: Full-time

Pay: $107,046.00 - $118,339.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to Relocate:

• San Antonio, TX: Relocate before starting work (Required)

Work Location: On the road