5 Client Engagement Associate Jobs in Allen, VA
TriMech is Hiring a Client Engagement Associate Near Allen, VA
DUTIES AND RESPONSIBILITIES
- Identifying and activating new users of SolidProfessor
- Review & prioritize list of accounts with no logins in previous 30 days.
- Engage with client’s organization, Follow up with requests or inquiries from clients
- Proactively escalate at-risk clients
- Collaborate with cross-functional teams (including Sales and Subscriptions) to support the success of our clients
- Log all communication in CRM, maintain client files in NetSuite and update information.
- Minimum of 20 outbound phone calls and emails per day
- Any other assigned tasks or projects as needed.
REQUIREMENTS
- 1 year in a client success or account management role within a SaaS organization
- Strong verbal and written communication skills, as well as outstanding interpersonal skills (individual, group, in person and via electronics media internally and with clients
- CRM Experience is required, ideally Salesforce
- Proficient with Microsoft Office Suite
- Thrives in a fast-paced environment with ability to prioritize and multi-task
- Highly organized with high attention to detail
Job Summary
Full Time
Wholesale
$52k-66k (estimate)
06/18/2023
06/06/2024
trimech.com
MARLBOROUGH, MA
200 - 500
1998
Private
TIMOTHY J PRESTON
$10M - $50M
Wholesale
Related Companies
About TriMech
TriMech is a distributor of 3D printers and scanners for the manufacturing industry.
The job skills required for Client Engagement Associate include Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Engagement Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Engagement Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Engagement Associate positions, which can be used as a reference in future career path planning. As a Client Engagement Associate, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Engagement Associate. You can explore the career advancement for a Client Engagement Associate below and select your interested title to get hiring information.
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