Description

Trico is adding a key position to our team- an Inside Sales Specialist. This isn’t a typical inside sales position, and it is not an entry level role. We are seeking a professional who applies strategic communication techniques to understand our customers’ needs and sales opportunity potential.

Responsibilities of this position include:

• Analyze multiple data sources to profile a customer and determine the best approach for advancing that customer through the first stages of our strategic sales process. 
• Initiate outbound calls to gather information from customers about their equipment lubrication & maintenance issues, identify & deliver solutions for their immediate needs, and simultaneously collect information relevant to future needs or potential opportunity. 
• Develop and present customized proposals to customers by using product illustrations and other sales collateral. 
• Uses investigative interviewing techniques to gather information and draw conclusions about an end user’s specific problems, motivations, decision making authority, and purchasing process. 
• Collaborate with teammates who are subject matter experts in chemistry, engineering, and practical equipment maintenance to determine the root cause of customer problems. 
• Documents all customer interactions in Microsoft Dynamics. 

Requirements

• A minimum of 2 years of experience in a business to business (B2B) industrial sales or solutions delivery role.
• A strong mechanical aptitude and knowledge of industrial lubrication, power transmission, or fluid power 
• Ability to navigate through industrial distribution channels and end user sales processes. 
• Willingness to become an expert in industrial lubrication services and products, which includes obtaining industrial lubrication related certifications.
• The ability to confidently speak with customers over the phone, while representing the company. 
• Experience using web-based software applications and comfortable with learning and using new technologies.
• The ability to work effectively under pressure and balance competing tasks in a changing environment.
• A commitment to the best interests of our customers. To avoid the potential of competing interests, this position is compensated for with a market competitive salary only structure. 

About Trico

Trico's culture sets us apart from other employers - we have low employee turnover to prove it. While we are organized into self-managing teams, we work as one group to deliver innovative and reliable solutions that help our customers protect and extend the life of their industrial equipment.

We offer

In addition to offering trust, stability, transparency, and respect to our employees, it's a fun and casual work environment where every employee has the opportunity to contribute and grow their talents. Additional benefits include:

• Personal Growth - Tuition Reimbursement, Professional Association memberships, paid training, personalized career development projects and opportunities
• Flexible Time Off - PTO available upon hire, PTO carryover from year to year, 10 paid Holidays, other leave policies available
• Perks - Casual dress, Trico branded clothing, formal and informal social events, community improvement projects, too many others to list
• Standard benefit programs - 3% company contribution to 401k, Medical, Dental/vision, Life, Disability, and Long-Term Care insurance, contribution to Health Savings Account, Employee Assistance Plan