Job Summary :

The Inside Sales Representative is responsible for taking consultative approach to sales to develop accounts and manage a sales territory through contacting warm leads and relationship building.

The focus is to grow a portfolio of repeat customers across the assigned territory. Essential Duties and Responsibilities :

• Develop and retain customers
• Drive sales in assigned territory through outbound efforts to engage, grow and retain customers
• Manage sales process via calls, email, web chats to develop and grow relationships with customers in order to achieve channel sales goals and program goals
• Prepare quotes
• Assist customers with pricing and availability, order processing, and order status
• Resolve issues by working with the customer, territory sales team, and / or any pertinent internal departments
• Act as liaison between customers and technical team
• Facilitate providing customers with marketing assistance such as web development, social media development, and graphics
• Lead quarterly customer webinars by selecting and preparing content that will help build customers’ businesses
• Deliver sales presentations and product updates
• Use in-depth knowledge of product application and specifications to assist customers in selecting product for their business
• Provide customers with product details features, benefits, competitive comparison
• Configure generators for customer using fuel source requirements, voltage and transfer switch compatibility specifications
• Assist with the promotion of new product launches
• Guide customers to utilize tools available to confirm correct product
• Provide post-onboarding support & development through the dealer / distributor life cycle
• Drive engagement of our customers to all applicable resources and programs
• Review resources and business-building tools available for our partners to assist in their success
• Promote channel programs and benefits of participating in these programs
• Inform and educate on promotional opportunities available to customers to enhance relationships and continue to foster and grow sales

Minimum Qualifications :

• Associates degree or equivalent experience
• 1 year relevant sales experience

Preferred Qualifications :

• Bachelor’s degree
• Experience using SAP or equivalent ERP

Knowledge, Skills and Abilities :

• Excellent written and oral communication skills
• Effective presentation skills
• Strong problem-solving skills
• Ability to work independently
• Ability to make decisions in the best interest of the customer and the company
• Ability to multi-task and prioritize activities according to importance and urgency
• Ability to take initiative and work proactively
• Ability to react well under pressure
• Ability to perform and comprehend basic business and financial calculations
• Demonstrated accuracy and thoroughness

Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.

The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders.

The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

• We are an inclusive company that celebrates differences and keeps equity and respect at the forefront.
• Competitive Benefits : Health, Dental, Vision, & 401k
• 401 (k) retirement savings plans with company match
• Medical support programs : Maternity, Diabetes, Treatment Decision Support and more
• Work-life benefits : PTO and Holidays

Last updated : 2024-04-04