Automotive Service Advisor responsibilities:

• Experience in the automotive field • Sales skills—ability to overcome objections and close sale
• Typing skills • Strong organization skills
• Utilizing proper shop flow and technician dispatch
• Preparing accurate estimates and invoices for clients
• Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
• Estimating the cost and time needed to do the repair, taking into account the customer’s schedule
• Handling customer complaints and maintaining high customer satisfaction standards
• Checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems
• Getting customer approval to do additional work and explaining the work performed and the charges being billed
• Valid driver’s license – clean driving record

Job Type: Full-time

Pay: $24,960.00 - $45,000.00 per year

Benefits:

• Paid time off

Day range:

• Monday to Friday

Experience:

• Service Writers: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person