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Position Summary: The Cybersecurity Technician I provides technical cybersecurity support to customers by researching and answering questions in a professional manner via phone and email, troubleshooting problems, monitoring and assessing alerts, and closing tickets efficiently. The position provides rapid response to alerts by following detailed policies, procedures, and standards to ensure protection of customers information assets. This individual collaborates with any and all parties necessary to defend against information security incidents, as well as identifying, analyzing, communicating, and escalating these incidents when they do occur.
The cybersecurity department operations 24/7. A variety of shifts are available to ensure coverage including 1, 2, and 3 shifts and weekends.
Responsibilities
Qualifications
Full Time
IT Outsourcing & Consulting
$90k-124k (estimate)
03/24/2024
07/20/2024
trapptechnology.com
PHOENIX, AZ
50 - 100
2007
Private
DAVID TRAPP
$10M - $50M
IT Outsourcing & Consulting
Trapp Technology provides security incident management, IT managed and consultancy services to education, construction and retail sectors.
The following is the career advancement route for Cybersecurity Technician I positions, which can be used as a reference in future career path planning. As a Cybersecurity Technician I, it can be promoted into senior positions as a Cyber Security Architect II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cybersecurity Technician I. You can explore the career advancement for a Cybersecurity Technician I below and select your interested title to get hiring information.