Job Summary:
We are seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will provide assistance and guidance to individuals in need of behavioral health support. Your role will involve crisis intervention, counseling, and mentoring to help individuals navigate through challenging situations.

Duties:
- Provide crisis intervention and support to individuals experiencing mental health or addiction-related crises
- Conduct assessments to determine the needs of individuals and develop personalized care plans
- Utilize motivational interviewing techniques to empower individuals and promote positive change
- Offer counseling and guidance to individuals struggling with mental health issues or addiction
- Collaborate with other professionals, such as social workers and mental health counselors, to coordinate care for clients
- Assist individuals in accessing community resources and support systems
- Maintain accurate and confidential records of client interactions and progress

Requirements:
- Bachelor's degree in social work, psychology, or a related field (Master's degree preferred)
- Experience in behavioral health or related field is highly desirable
- Knowledge of crisis management techniques and intervention strategies
- Familiarity with mental health counseling principles and practices
- Strong interpersonal skills with the ability to build rapport with clients from diverse backgrounds
- Excellent communication skills, both verbal and written
- Ability to work independently as well as part of a team
- Proficiency in using computer systems for documentation purposes

Skills:
- Behavioral health knowledge and understanding
- Crisis intervention skills
- Social work principles and practices
- Motivational interviewing techniques
- Mentoring abilities
- Mental health counseling expertise
- Familiarity with systems theory in relation to client care
- Crisis management strategies
- Addiction counseling knowledge

We offer competitive compensation based on experience and qualifications.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, requirements, or working conditions associated with the role.

Job Type: Part-time

Schedule:

• 4 hour shift
• Day shift

Experience:

• Addiction counseling: 1 year (Preferred)

Ability to Commute:

• Charlotte, NC 28213 (Required)

Work Location: In person