24 Customer Service Rep. Jobs in Doral, FL
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Tradewinds Distributing Co LLC is Hiring a Customer Service Rep. Near Doral, FL
Responsibilities:
The ideal candidate is very comfortable with different types of computer software and internet portals as well as having great attention to detail and the ability to learn new things quickly. This person will be very positive and forward-thinking, share new ideas for continued growth for the business, and can constantly adapt to the ever-changing internet world. Gaining an excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within each department will be important to their overall success.
- Investigate and respond to all inbound customer inquiries in a timely, detailed, and accurate manner
- Handle telephone calls, chat, and email communications in a professional and thorough manner
- Develop extensive personal knowledge of products sold on HomeDepot.com and handle common questions from customers about our products, their applications, and configurations
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Process transactions and reply to inquiries about products and services according to established department policies and procedures
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with the Sales, Operations and Warehousing teams to meet and exceed customer's service expectations
- Other duties as assigned
Qualifications
- High School diploma or GED(required)
- Bachelor's degree (a plus)
- Proficiency in computer skills including Microsoft Office (required)
- Strong computer software skills and active listening (required)
- Past Sales, Sales Support or Customer Service experience (preferred)
- Professional and amicable working manner with a minimum of 2 years relevant customer service experience
- Excellent oral and written communication skills
- Strong problem-solving skills and ability to effectively multi-task Tech savvy
- -knowledge of Microsoft Office and common Web applications and interfaces, familiar with online shopping
- HVAC/R knowledge and experience (Huge Plus)
- Bilingual (a plus)
- CRM experience (a plus)
Job Summary
Full Time
$48k-62k (estimate)
01/20/2024
04/15/2024
twclimate.com
Jacksonville, FL
<25
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The job skills required for Customer Service Rep. include Communication Skills, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep.. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep.. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep. positions, which can be used as a reference in future career path planning. As a Customer Service Rep., it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep.. You can explore the career advancement for a Customer Service Rep. below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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