**Tradebe Environmental Services**

**Customer Experience Representative**

**HQ - Meriden, CT - Full Time**

Tradebe is an international leader in waste reclamation and recycling solutions managing more than two million tons of waste annually, recycling 60% of that waste. Providing environmental services since 1984 through the treatment, recovery and recycling of waste, we also serve various markets including industrial, manufacturing, petrochemical, pharmaceutical, oil & gas and more. Tradebe is committed to the waste hierarchy with our efforts focusing on Reducing, Recycling & Recovering the waste we manage. We are the waste management leader in Europe, the United States; and one of the largest global companies in the environmental sector by managing 85 fixed plants in Europe, (Spain, UK and France), the United States; with over 2,100 employees worldwide.

**Essential Duties and Responsibilities:**

* Oversee all operations of Customer Service within the assigned region

* Monitor daily Customer Service Operations and activities for Sales Personnel

* Will provide assistance to customers and sales personnel by answering customer inquiries and resolving issues

* Submitting profiles for approval

* Scheduling pickup and deliveries of customer material and will confirm customer appointments

* Will coordinate customer pickups with transportation

* Notify and resolve issues with load discrepancies

* Quote potential waste streams

* Maintain customer price schedules

* And other duties as assigned.

**Requirements:**

* A Bachelors degree in environmental science (or related degree) from an accredited University is preferred or two years of industry-related experience

* Strong professional communication and organization skills are required

* Must be friendly and service oriented

* Have excellent problem-solving abilities and the ability to work in a fast-paced environment

* Must able to multi-task

* Ability to read, understand, and apply common operational documents, SOPs, and waste manifests, are required

* Ability to work well with others and a proficiency in Excel is required

* Proficiency in SAP is a plus

* The ability to pass a pre-employment drug screen and background check, are required

**Why Tradebe is Right for You**

* Competitive pay and benefits

* Student loan repayment assistance

* Generous vacation and sick plans

* Medical (including telehealth), dental and vision

* 401k Retirement

* Flexible spending accounts (FSA)

* Health savings accounts (HSA)

* Agency paid, basic life and AD&D insurance

* Supplemental, voluntary life insurance & AD&D

* Agency paid, short & long term disability

* Employee Assistance Program (EAP)

* Career ladders, professional development, and promotion opportunities

* Leadership opportunities

* Great work environment and culture

* And MORE!

EOE/M/F/Veterans/Disabled

Apply: Customer Experience Representative * Required fields First name* Last name* Email address* Location Phone number* Resume* or

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or

Paste your resume here or

The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. . Gender Race/Ethnicity Invitation for Job Applicants to Self-Identify as a U.S. Veteran

* A disabled veteran is one of the following:

a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or

a person who was discharged or released from active duty because of a service-connected disability.

* A recently separated veteran means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

* An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

* An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE

I AM NOT A PROTECTED VETERAN

I DONT WISH TO ANSWER Voluntary Self-Identification of Disability Voluntary Self-Identification of Disability Form CC-305

OMB Control Number 1250-0005

Expires 5/31/2023 We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. *Disabilities include, but are not limited to:*

* Autism

* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS

* Blind or low vision

* Cancer

* Cardiovascular or heart disease

* Celiac disease

* Cerebral palsy

* Deaf or hard of hearing

* Depression or anxiety

* Diabetes

* Epilepsy

* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

* Intellectual disability

* Missing limbs or partially missing limbs

* Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)

* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Please check one of the boxes below: YES, I HAVE A DISABILITY, OR HAVE A HISTORY/RECORD OF HAVING A DISABILITY

NO, I DON'T HAVE A DISABILITY, OR A HISTORY/RECORD OF HAVING A DISABILITY

I DON'T WISH TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Your Name Today's Date