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Guest Service Representative
TPI Hospitality Roseville, MN
$31k-41k (estimate)
Full Time | Accommodations 11 Months Ago
Save

TPI Hospitality is Hiring a Guest Service Representative Near Roseville, MN

Residence Inn by Marriott, Roseville, MN

Full-Time/Salary: $15.50/hr to $17/hr

Hours: 3pm to 11pm

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

In the meantime, I encourage you to watch our TPI Hospitality Welcome Video to familiarize yourself with our company:

https://www.youtube.com/watch?v=qzZZN2oefX4

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Guest Service Representative

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.

The Guest Service Representative position offers an opportunity to work alongside a group of passionate, energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. The ideal candidate for this position will be an excellent communicator, using empathy and compassion to create memorable experiences for their guests and coworkers.

See our Guest Service Representatives in action:

https://www.youtube.com/watch?v=qzZZN2oefX4

Chosen as Minnesota’s Best Place to Work:

  • We are focused on growing your career…just ask our Chief Financial Officer who started with TPI as a Guest Service Representative.
  • Empowerment to create success for yourself and those around you
  • With over 40 hotels and restaurants located throughout Minnesota and Florida, TPI associates have more opportunities for advancement

What’s in it for you?

  • Travel the world – associate rate hotel discounts worldwide
  • Free language classes – expand your connections with others
  • Health & Dental Insurance Benefits – because life happens
  • 401 K retirement plan with a 50% company match – invest in your future
  • Schedule flexibility – because we all have busy lives
  • Paid vacation – see you on the beach!
  • Paid volunteer time - make a difference in your community
  • Mentorship program – strive for more

We all matter. We all make a difference. Are you ready?

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$31k-41k (estimate)

POST DATE

05/04/2023

EXPIRATION DATE

06/24/2024

WEBSITE

tpihospitality.com

HEADQUARTERS

WILLMAR, MN

SIZE

100 - 200

FOUNDED

1930

TYPE

Private

CEO

THOMAS R TORGERSON

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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The job skills required for Guest Service Representative include Guest Service, Life Insurance, Empowerment, Hard Working, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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