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Service BDC Representative
Toyota of West Covina West Covina, CA
$35k-44k (estimate)
Full Time 6 Months Ago
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Toyota of West Covina is Hiring a Service BDC Representative Near West Covina, CA

We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.

To be successful as a BDC representative, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.
BDC Representative Responsibilities:

  • Answering incoming phone calls and online enquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any "no show" customers.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Assisting with various other tasks at the dealership.

BDC Representative Requirements:

  • Degree in business, marketing, or related field.
  • Proven experience in sales.
  • Good written and verbal communication skills.
  • Highly organized, with an ability to learn quickly.
  • Proficient with Microsoft Office software and the internet.
  • Professional and personable demeanor.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities
  • Commission pay

Experience:

  • Sales: 1 year (Preferred)
  • Dealership: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

11/22/2023

EXPIRATION DATE

04/30/2024

WEBSITE

toyotawestcovina.com

HEADQUARTERS

West Covina, CA

SIZE

<25

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The following is the career advancement route for Service BDC Representative positions, which can be used as a reference in future career path planning. As a Service BDC Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service BDC Representative. You can explore the career advancement for a Service BDC Representative below and select your interested title to get hiring information.

PCF Insurance
Full Time
$39k-48k (estimate)
10 Months Ago