Townsend Building Supply, a leading supplier of lumber and building materials in the Wiregrass area for over 75 years, is seeking a Commercial Operations Coordinator for our Commercial Sales department. This position is responsible for administrative and customer service processes and procedures needed to ensure the efficient and effective operation of all aspects of the Commercial Sales department.

The role of this position is to serve as an extension of the commercial sales team by insuring the accurate and efficient processing and customer orders and order delivery.

Are you ready to take the next step in your career? Do you want to be part of a company dedicated to helping you succeed? Do you want the honor of working with the best employees and serving the greatest customers in the area? If so, Townsend Building Supply is the perfect place for you! Let’s build a great future together, Apply Today!

Townsend Offers:

• Health, Dental, & Vision Insurance - Available after 30 days!
• Company paid life insurance
• Paid vacation after 6 months!
• 401k w/company match
• Advancement opportunities
• Competitive compensation
• Essential Worker Status - Continued work during a crisis!

AND MUCH MORE!

Responsible for, but not limited to the following:

• Timely and accurately prepare quotes, process customer orders, process purchase orders, and order materials from vendors.
• Update internal databases with order details.
• Maintain communication with vendors regarding expected ship dates and/or backorders and promptly communicate this information to sales representatives and customers.
• Interacting with sales staff, customers, dispatchers, and vendors to coordinate delivery and ensure on time and complete delivery of orders.
• Acts as a point of contact by supplying advice and information on products, estimates, order status, and delivery scheduling.
• Investigate order and delivery discrepancies.
• Complete and maintain proper paperwork for all transactions.
• Assist commercial sales representative with daily business activities and provide support to ensure timely and effective customer response and achievement of sales goals.
• Provide professional and timely response to all inquiries.
• Develop and maintain strong knowledge of product lines and be knowledgeable enough in our products to be able to assist customers in selecting the correct products to fit their needs.
• Represent Townsend Building Supply in a professional manner at all times.
• All other duties as assigned.

Qualifications of the ideal candidate include, but are not limited to, the following:

• High school diploma or equivalency.
• At least 3 years of administrative experience.
• Computer literacy and knowledge of current office technology.
• Working knowledge of Microsoft Office programs including Word and Excel and/or Google Suite.
• Working knowledge of office and administrative procedures.
• Strong customer service skills.
• Exceptional organizational skills.
• Strong verbal and non-verbal communication skills.
• Personal integrity.
• Ability to work independently with limited supervision.
• Ability to work effectively in a team-based environment.
• Ability to maintain confidentiality in all aspects of the business.
• Ability to effectively build and maintain relationships with employees and customers.
• Must be able to pass background and drug testing.

Townsend Building Supply complies with all applicable laws regardingequal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.