Description

Townsend Building Supply, a leading supplier of lumber and building materials in the Wiregrass area, is seeking an Administrative Support Specialist to join our truss plant team. This position is located at our corporate office in Dothan, AL. The primary role of this position is to support the truss plant staff by performing day to day tasks essential to effective and efficient operation of the truss plant. This will include, but is not limited to, quote and order entry, processing production packets, and ordering materials.

Are you ready to take the next step in your career? Do you want to be part of a company dedicated to helping you succeed? Do you want the honor of working with the best employees and serving the greatest customers in the area? If so, Townsend Building Supply is the perfect place for you! Let’s build a great future together, Apply Today!

Townsend Offers:

• Health, Dental, & Vision Insurance - Available after 30 days!
• Company paid life insurance
• Paid vacation after 6 months!
• 401k w/company match
• Advancement opportunities
• Competitive compensation
• AND MUCH MORE!

Essential functions include, but are not limited to, the following:

• All actions essential to ensure the efficient and profitable operation of the truss plant.
• Assist with daily business activities in the truss plant and provide support to ensure timely and effective response and achievement of goals.
• Assist the design staff with updating and tracking quotes and orders.
• Timely and accurately enter orders.
• Enter materials and associated costs into Bistrack.
• Process and print production packages.
• Generate and issue purchase orders and place orders for materials as needed.
• Communicate with customers and sales team in managing the production and delivery schedules.
• Act as a point of contact by supplying information on order status and delivery scheduling.
• Promptly and professionally communicate any delays to dispatch and appropriate sales team representative(s).
• Investigate order and delivery discrepancies.
• Promptly and professionally handle all incoming requests and inquiries.
• Complete and maintain proper paperwork for all transactions.
• Prepare reports as requested.
• Perform filing and copying.
• Promote the Company’s Mission, Vision, and Values at all times by providing exceptional customer service and ensuring the needs of customers are consistently met in a timely and efficient manner.
• Being alert to things that need to be done and, without being asked, take initiative to see that they get done.
• Display a professional image and demeanor at all times.
• All other duties as assigned.

Qualifications

• High school diploma or equivalency.
• At least two years of related experience.
• Working knowledge of office and administrative procedures.
• Computer literacy and knowledge of current office technology.
• Proficient using Microsoft Office and/or Google Suite.
• Strong interpersonal skills.
• Strong customer service skills.
• Exceptional organizational skills.
• Excellent verbal and non-verbal communication skills.
• Exceptional attention to detail.
• Self-starter with strong initiative.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Ability to maintain confidentiality in all aspects of the business.
• Must be able to pass background and drug screening.

Townsend Building Supply complies with all applicable laws regarding equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.