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Who Are We?
RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America, while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Night Auditor
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Night Auditor with us may be the job for you! Night Auditors ensures appropriate checking-in and checking-out of our guests while providing excellent customer service to our guests in a professional and courteous manner. Night Auditors will accommodate our guests to ensure their visit with us is not just a “stay†but an awesome experience! This role will also assist with questions or concerns and will provide the best resolution for our guests. In addition to taking care of our guests, Night Auditors ensure all overnight audit paperwork is complete, during their 11pm – 7am shift, and prepare for the hotel for morning. Think you’ve got what it takes?
JOB RESPONSIBILITIES
PROFESSIONAL EXPERIENCE
· High-school graduate or equivalent and one year of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial – strongly preferred)
· Proficient in MS Word, Excel, PowerPoint
· Data Entry, Database Management experience
· Telephone Etiquette experience
INDUSTRY EXPERIENCE
· Understanding of the hospitality industry (preferred)
· Previous experience in the hospitality industry (preferred)
· Previous experience as a Guest Services Agent
· Bilingual communication skills (preferred)
REQUIRED SKILLS
· Must have experience with front office equipment
· Must be flexible to work varied schedules, specifically 11pm – 7am
· Excellent written and oral communication skills
· Excellent organization skills
· Must have an understanding and ability to perform repetitive tasks
· Must have the physical ability to walk, sit, and stand during scheduled shift
· Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Full Time
$23k-28k (estimate)
03/12/2023
06/06/2024
The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.