About Town of North Castle: Front Desk/ Receptionist/ Greeter for Town Pool

Job Responsibilities:

• Greet pool members/customers when entering or leaving establishments.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Scan membership cards and collect guest fees associated with that member upon arrival
• Enforce all rules, regulations, policies and fees associated with membership, guests and birthday parties.
• Accurately and efficiently operate scanner/cash drawer.
• There will be random cash pickups periodically throughout the day. The Superintendent or Pool Supervisor will be conducting all cash pickups. Correct cash balance should be maintained at all times.
• Accept guest fees in the form of cash only.
• Be knowledgeable of all programs, procedures and events including special events, private swim lessons, group lessons, birthday parties etc.…
• Make sales referrals for birthday parties, swim lessons, private lessons and/or introduce benefits of these programs.
• Obtain guest lists and confirm numbers before Birthday Party rentals
• Answer phones.
• Answer customers' questions, and provide information on procedures or policies. Consult with the Pool Director or Assistant Director if answer doesn’t solve the issue or concern.
• Maintain clean and tidy checkout areas.
• Collect documents for birthday parties and private lessons bookings.
• Direct all problems, complaints or safety concerns brought to your attention to the Pool Director, Assistant Director and/or Pool Supervisor.
• Submit recommendations for supplies, equipment and programs for the following season.
• Keep a Calendar that keeps track of all the days events and bookings

Qualifications:
Front Desk personnel should be at LEAST 18 years old and have completed Freshman Year of College.

Cashier/ receptionist experience preferred but not mandatory

Hourly rate varies based on experience and level of education

Job Types: Full-time, Temporary, Contract

Pay: $17.00 - $24.00 per hour

Expected hours: No more than 40 per week

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Work Location: In person