Position Title: Clinic Coordinator

Hours: 6am – 6:00pm M-F (8 hour shifts) occasional Saturdays

Pay Rate: $31-$32/hr

Location: On-site, Clovis, CA 93612

Requirements:

· Current BLS Certification

· 3 years of clinical experience with experience in public health or clinical office setting

· 1 year experience managing a team of direct reports

Job Description:

· Responsible for managing the day-to-day staff and associated workloads and schedules within an onsite clinic setting; staff may include but are not limited to medical receptionists, medical assistants, and phlebotomists

· Coordinate, monitor, assign, and document patient and clinical care activities

· Lead and coordinate daily huddles, reporting updates to the Director of Operations

· Ensure follow through and adherence to company policies and procedures for all onsite staff

· Partner and communicate with external vendors and escalate any concerns to the Director of Operations as needed

· Responsible for facilitates management and reporting any office maintenance and/or repair issues to leadership

· Assist with day-to-day clinic operations, which could include but are not limited to incoming calls, faxes, referrals, scheduling patient appointments, greeting patients, check in/check out of patients, scanning, patient support, and clinic cleanliness

· Performance manages direct reports, sharing feedback and ideas for improvement, and escalating employee relations issues to Director of Operations as needed

· Onboards and trains new employees that join the team

· Coordinates and communicates with our external client partner on a regular basis; partners with the client to provide issue resolution as needed

· Acts as first line of support for employees to problem solve and resolve day to day challenges

· Provides timely and thorough follow up with staff, and internal and external customers

· Acts as a role model in demonstrating the company's core values and superior customer service delivery

· Develops strong working relationships with all medical professionals and clinical staff

· Delivers strong communication between patients, patients' families, and medical professionals

#INDAS

Job Type: Full-time

Pay: $31.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Office

Application Question(s):

• This position is on-site in Clovis, CA - are you comfortable working on-site?

Education:

• High school or equivalent (Required)

Experience:

• Clinical: 3 years (Required)
• managing a team of direct reports: 1 year (Required)

License/Certification:

• BLS Certification (Required)

Work Location: In person