Job Summary:

• Take applications/revise applications/forms when required and interview applicants.
• Fill job orders/match people to the job that best applies to them and their past experiences.
• Attend walk-ins.
• Answer phone calls.
• Set up and monitor GMP and Training videos.
• Perform and record 5/10 panel drug testing on employees based on client needs.
• Perform any skills testing, background checks and social security number verifications for temps employees based on client requirements.
  • Create and print our employee ID’s for both TSSI and QFS.
  • Hand out checks in the office on Fridays and verify employee information.
  • End assignments for employees and record these changes on log.
  • Report employee absences or tardiness to clients and maintain logs for employees’ absences or tardiness.
• Log/record any accidents in to Zenople. Make sure that the client has appropriate accident forms and follow up to ensure they get completed and turned into the DE for scanning.
  • Write up job orders and employment notices for every new order and position.
  • Provide information/details on job assignments for employees (directions to the company, duties to be performed, environment, rules, dress code, etc.)
  • Clean office on specified days.
  • Provide assistance with translating if needed.
• Maintain contact with client supervisors to be able to respond immediately and more efficiently to emergency job orders.
• Client visits to ensure that orders are filled properly as the client requires.
• Complete unemployment hearings as needed.
• Generate leads and research accuracy regarding the information provided.
  • Generate and turn in emails from resumes, emails, and applications.

• Other duties as assigned.

• Ability prioritizes multiple tasks and meet deadlines.
• Must be able to effectively communicate with TSS staff and clients.
• Strong Customer Service skills.
• Use discretion in working with staff and clients.

• Ability to handle stressful situations effectively.
• Good problem solving and interpersonal skills.
• Ability to use a computer for word processing and spreadsheets.
• Ability to use telephone, office equipment such as scanning, copy machines and computer knowledge.

• Minimum of 1 year customer service experience.
• Must have knowledge/experience with all aspects of L1 Employment Coordinator position.
• High School diploma or equivalent required.
• Microsoft Word/Excel.
• Must have a valid driver’s license, insurance, and access to an insured vehicle. 
• EE must pass a background check, social verification and sign a non-compete.
• Bi-lingual a plus