Job Summary

The Red, Wine & Brew is a very unique, upscale, and trendy establishment offering visitors an opportunity to shop, eat, drink and be social - all under one roof. The restaurant section of the business (Wine Down Lounge) provides guests with the opportunity to experience unique foods, beverages, premium wines, and a wide variety of beers... as well as giving guests the opportunity to share their most special moments with us in our second-floor party facility (The Loft). We are currently seeking a FOH Manager for the restaurant, who has the drive and motivation to become associated with a totally unique restaurant and catering operation in Mentor, Ohio. 

In this position, you will hire and train servers, bartenders, bussers, and hosts/hostesses, create shift schedules, and ensure that FOH runs smoothly. You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role. 

This is a fulltime position that requires you to work weekends and holidays.

Front of House Manager Duties and Responsibilities

• Hire and train FOH staff
• Set and maintain a shift schedule
• Oversee day-to-day operations in the FOH
• Ensure customer satisfaction by quickly fixing any issues
• Facilitate quick and efficient communication between front and back-of-house (BOH)

Front of House Manager Requirements and Qualifications

• Experience with Resy and Focus a plus
• Several years of restaurant experience
• Supervisory experience
• Strong leadership and management skills
• Communication abilities