Overview

We don’t have jobs, we have careers! We don’t have employees, we have cleaning specialists! Total Cleaning provides complete managed facility services including daily and weekly cleaning for facilities including: hospitals, medical facilities, schools, office buildings, commercial warehouse spaces, and Home Owner’s Associations. We also offer construction cleaning and marble services (move-in ready post construction clean up for corporate buildings, residential properties, condominiums, home builders, complete marble care). Our single priority is to exceed our customers’ highest level of expectation by providing them with impeccable managed facility services that center around clear communication, strong quality control processes, attention to detail and accountability. Total Cleaning has been providing premier commercial cleaning services throughout Florida since 1989. Our commitment to continuing education ensures that our team receives ongoing training in order to provide the highest quality cleaning service available. We believe that our cleaning specialists’ abilities, knowledge and experience will further Total Cleaning’s growth and success, and in turn, will help our cleaning specialists’ achieve their personal and career goals and successes.

Job Skills / Requirements

We are seeking a detail-oriented and proactive Operations Coordinator to support our operations team. The ideal candidate will be responsible for monitoring work hours, invoicing, managing subcontractors, assisting in the hiring and termination processes, and producing comprehensive reports. This role plays a pivotal part in maintaining smooth operations within the company.

• Hour Monitoring: Track and monitor employee work hours, ensuring accuracy and compliance with company policies and regulations.
• Invoicing: Generate and manage invoices for clients, ensuring accuracy and timeliness in billing processes.
• Subcontractor Management: Oversee the coordination and communication with subcontractors, maintaining positive relationships and ensuring timely project completion.
• Hiring and Termination Support: Assist in the hiring process by coordinating interviews, and supporting onboarding procedures. Manage termination documentation and procedures as needed.
• Reporting: Produce regular and ad-hoc reports summarizing operational activities, providing insights and recommendations for improvements.
• Other responsibilities as assigned. 

Requirements.

• High school diploma, BS or Associate degree preferred
• 3-5 years of administrative experience and/or customer service
• Strong data entry experience.
• Bilingual skills in English/Spanish.
• Excellent oral and written communication skills.
• Ability to communicate with different levels of internal and external customers.
• Strong communication and customer service skills.
• Strong attention to detail.
• Working knowledge of MS Word/ Excel/Outlook.
• Must be able to multi-task effectively.
• Must have Problem Solving Skills.
• Experienced working in a fast-paced environment with high volume
• Follows instructions and meets deadlines.

Join Our Team

Become an integral part of our operations team, contributing to the efficiency and success of our projects. If you thrive in a fast-paced environment, possess exceptional organizational skills, and are passionate about ensuring smooth operational processes, we welcome you to apply and grow with us.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Additional Information / Benefits

We offer PTO (Vacation, Sick and Personal Time), Health Insurance, GAP Insurance, Dental Insurance and Vision Insurance, Hiring Bonus, Referral Bonus, Company paid holidays, Special Recognitions and Awards, and the chance to join an exciting growing company!
Our ideal candidates are:

• Passionate about exceeding customer expectations providing a worry-free experience.
• Looking to advance in their career and enjoy the rewards that come with working at a growing company that is positioned as an industry leader.
• Want to make people's lives better every single day.
• Want to join a team of dedicated professionals utilizing cutting edge technology to deliver best-in-class results.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays