1 Front Desk / Administrative Assistant Job in UnitedStatesofAmerica, FL
Total Cleaning is Hiring a Front Desk / Administrative Assistant Near FtLauderale,FL,UnitedStatesofAmerica, FL
- Answer incoming customer calls regarding new services, billing issues, service problems, service questions, and general client concerns. You will maintain a high level of professionalism with clients and establish a positive rapport with every caller.
- Consistently update potential customer information in the customer service database during and after each call.
- You will work with the management team to stay updated on service knowledge and be informed of any changes in company policies.
- In this role, you will impact the company's bottom line by problem-solving and turning callers or frustrated clients into repeat customers.
- Assist Sales and Operations Managers with scheduling client services (recurring, periodic, and extras) and track calls and services on the Company database system.
- Prepare correspondence, forms, reports, documents, presentations, and databases. Arrange for packaging, mailing, and/or transporting of mail and materials; create and maintain files.
- Assist HR with miscelleanous tasks as needed
- Ensures reception area is tidy. Ensures kitchen is fully stocked.
- Assist with coordination of office activities, gifts, special events, flowers, and birthdays. Assists with the purchase of cakes, flowers, and balloons for celebrations.
- Assist with other departments and report their activity.
- Performs other duties as assigned.
- High school diploma, BS or Associate degree preferred.
- 3-5 years of administrative experience and/or customer service, ideally with work planning experience.
- Strong data entry experience.
- Bilingual English/Spanish required.
- Ability to remain professional and courteous with customers always.
- Excellent verbal and written communication skills.
- Operate with ownership, be a self-starter, and have strong attention to detail.
- Ability to communicate with different levels of internal and external customers.
- Strong communication and customer service skills.
- Working knowledge of MS Word/ Excel/Outlook.
- Must be able to multi-task effectively (i.e. talk on the phone while navigating on the computer and taking notes).
- Must have Problem Solving Skills.
- Experienced working in a fast pace environment with high volume calls.
- Follows instructions and meets deadlines.
Job Summary
Full Time
$34k-41k (estimate)
05/09/2024
06/07/2024
totalcleaning.com
CUTLER BAY, FL
50 - 100
1989
Private
YAMEL LORENZO
$10M - $50M
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The job skills required for Front Desk / Administrative Assistant include Customer Service, Scheduling, Problem Solving, Confidentiality, Billing, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk / Administrative Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk / Administrative Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk / Administrative Assistant positions, which can be used as a reference in future career path planning. As a Front Desk / Administrative Assistant, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk / Administrative Assistant. You can explore the career advancement for a Front Desk / Administrative Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Administrative Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Administrative Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Administrative Assistant job description and responsibilities
They schedule and confirm appointments, direct incoming calls, and welcome visitors.
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You'll do scheduling and confirming appointments, meetings, and events.
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Schedule Appointments Front office assistants schedule appointments as requested.
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They perform a variety of clerical tasks, such as filing, copying, and organizing paperwork.
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They keep their work areas clean and neat at all times.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Administrative Assistant jobs
An administrative assistant should know various project and task management tools, software programs and specialized technology specific to the field or business.
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Ability to observe business etiquette and maintain a professional appearance would give you advantage for this role.
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A successful administrative assistant will be able to execute all while keeping their composure.
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Aside from the education requirements, which are more demanding for executive administrative assistants, administrative assistants usually focus on a department or work process.
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Admin assistants must be extremely organized to effectively juggle their many tasks.
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Step 3: View the best colleges and universities for Front Desk Administrative Assistant.
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