Position Summary:

In this role, as a Medical Assistant you will perform a combination of both administrative and clinical tasks. You will work alongside our Case Manager and Nurse Practitioners to bring the best level of care to our patients.

Essential Duties and Responsibilities:
The job duties listed below are representative of the job functions and are not exclusive. Duties responsibilities, and activities may change, or new ones may be assigned with or without prior notice.
Managing office telephone systems, including answering calls and returning messages
Scheduling patient appointments and maintaining communication to confirm future appointments
Documenting patients' medical information, including medical history and health insurance information
Performing data entry tasks to document patient records within EMR System and maintaining patient files
Coordinating daily office activities, greeting patients, and checking patients in and out for their appointments
Providing compassionate patient support and care, attention, and assistance during office visits
Prepping exam rooms for clinical procedures and assisting practitioners with patient care
Performing basic laboratory test, collecting preparing laboratory specimens, and drawing blood when needed
Transmitting medication refills as directed
Verifying insurances and communicating with patient services as needed
Maintain medical supplies inventory and perform preventive maintenance to keep medical equipment operating
Performs other related duties and responsibilities as assigned
Computer Equipment & Software Skill Requirements:

Full knowledge of Windows Office Suite; particularly Microsoft Word and Excel
Basic understanding of computers
Requirements:
High School Diploma/GED, Bachelor's Degree preferred
Clinical Medical Assistant Certification (CCMA)
1-2 years in a medical office or hospital setting
Phlebotomy Experience
Experience with EMR (electronic medical records) system and medical terminology
Exceptional attention to detail
Proficiency in administrative tasks
Basic understanding of clinical tasks
Excellent interpersonal skills
Ability to communicate effectively
Excellent customer service skills
Workplace Civility Requirements & Attributes:

Represents the company with a positive demeanor both internally and externally
Participates fully as a team member, completing all requirements assigned in a timely manner
Treats all employees, clients, and vendors with dignity and respect
Works cohesively with team members and all co-workers
Displays a positive attitude through supportive behaviors, problem-solving, and communication skills, (both verbal and written communication)
Acts in a professional manner at all times to maintain a positive work environment
Utilizes excellent written and oral communications skills
Maintains a professional client relationship in order to properly represent IMG Health

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