55 Call Center Manager Jobs in Tempe, AZ
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Tony Hoty Training & Consulting is Hiring a Call Center Manager Near Tempe, AZ
We are looking for an experienced call center manager in the home improvement industry to lead our staff.
You must be able to -
♦ Recruit (every day)-Hire-Train -Coach -Motivate
♦ Meet the daily lead requirements.
♦ Meet or exceed issued appointment goals within budget and policy guidelines.
♦ Educate, stimulate, and guide department activity, behavior and results.
♦ Manage an up-to-date accurate database and reports.
Prior home improvement experience is required.
Job Type: Full-time
Pay: $55,000.00 - $100,000.00 per year
Benefits:
- Health insurance
- Paid time off
Shift:
- Day shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- home improvement: 1 year (Required)
Work Location: In person
Job Summary
Full Time
$82k-115k (estimate)
04/16/2024
04/22/2024
The following is the career advancement route for Call Center Manager positions, which can be used as a reference in future career path planning. As a Call Center Manager, it can be promoted into senior positions as a Contact Center Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Manager. You can explore the career advancement for a Call Center Manager below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Manager job description and responsibilities
Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role.
04/18/2022: Santa Ana, CA
Call center managers will be directly responsible for hiring, training and motivating call center representatives.
03/06/2022: Dayton, OH
Motivating and guiding team members on navigating difficult customer calls.
03/22/2022: Huntington, NY
Call center managers hire, train, prepare, and motivate their staff members to provide excellent service to customers.
03/17/2022: Cleveland, OH
They develop objectives for a call center’s day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to ensure that these objectives are met.
04/12/2022: Nashville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Manager jobs
Some call center managers can also work toward sales and team leadership certifications.
02/25/2022: Buffalo, NY
Educational requirements to become a call center manager vary by employer.
02/23/2022: Alamogordo, NM
Any call center manager will receive on-the-job training.
03/11/2022: Longview, TX
Be a social leader to foster optimism and promote culture change.
04/17/2022: Albany, NY
Focus on agent engagement and retention.
02/06/2022: Albany, GA
Step 3: View the best colleges and universities for Call Center Manager.
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