General Manager - Guy Fieri's Chicken Guy

Livonia, MI Location

Chicken Guy is an exciting and fast-growing restaurant concept that brings the great flavors developed by Guy Fieri to the quick service arena and is designed to delight every guest. Great team members are at the core of our success……so come join us!

We offer:

• Medical, Dental, Vision, after 90 days of employment.
• Paid Vacation after 60 days. 10 Your First Year
• Monthly Bonus uncapped
• 401K with 4% Company Matching
• High Potential Training & Development
• Advancement Opportunities
• Fun Environment to Excel

Duties:

• Create an environment of teamwork, enthusiasm, and guest service in the restaurant.
• Accountable for the financial performance of the restaurant including sales, expense control, and profitability.
• Responsible for recruiting, interviewing, selecting, training, and scheduling of employees and building a high-performance team.
• Responsible for managing employee productivity by communicating goals, standards, and operating principles and evaluating performance.
• Responsible for implementing company training programs and ensuring all employees are properly trained to operate equipment, make products, and serve guests.
• Manage costs through P&L analysis, ensuring employees are properly trained and complying with product specifications, controlling inventory, ensuring proper staffing levels, employee productivity, and compliance with policy and procedures.
• Responsible for creating an environment of urgency and enthusiasm for guest service. Ensure guest needs are met and problems resolved quickly to the guest’s satisfaction.
• Responsible for creating an environment of safety and integrity. Ensure compliance with OSHA safety, security, and cash handling procedures.
• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the insurance of appropriate levels of staffing.
• Respond to customer service needs to provide the highest standards of service.
• Responsible for coaching, counseling and disciplining team members as necessary.

Requirements:

• At least 3 years Assistant or General Manager experience in a high-volume establishment
• Strong knowledge of operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Must be proficient with financials (P&L's, inventory, food/labor cost, etc.)
• Strong communication, time management, and leadership skills
• Proficient in Microsoft Office and computer skills
• Stable and progressive work history; Strong work ethic
• Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales and control labor
• Can maintain compliance with human resource practices and applicable labor laws
• Able to set performance expectations, follow up for results, and hold team members accountable
• Incredible customer service skills and the ability to create and maintain a customer focused culture

Competencies:

Leadership & Team Building Ownership

Energy & Drive Relationships

Coaching & Empowerment Problem Solver

Judgement & Decision-Making Analytical Skills

NOTE: This position description is not intended to be all-inclusive. Employee may perform other related duties as required.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person